Working Websites
LEADFLOW AI
SETUP INFORMATION
This document is used to build your custom AI powered conversational lead generation system and train it to accurately represent your business. The information you provide here directly determines how well the system answers questions, qualifies leads, and communicates with your customers.
To get the best results, please provide detailed answers for each section using at least two to four full sentences where required. Short or vague responses will limit the system’s ability to understand your business and will result in generic or inaccurate answers.
Write your answers as if you are explaining your business to someone who has never heard of it before. Include clear, factual details about what you do, how you do it, and what customers can expect when working with you. Avoid writing in a sales or marketing tone. This information is used to inform the system, not to advertise.
Do not include any sensitive or internal information such as employee names, internal processes, private contact details, or anything you would not normally make public.
The examples provided are only there to demonstrate the level of detail required. They are not meant to be copied and may not relate to your business. Using your own real information is critical. The more specific and accurate your answers are, the better the system will perform.
INSTRUCTIONS FOR SECTION #1
This section defines how the system behaves and interacts with your customers. The answers you provide here control how the system introduces itself, what it asks users, and how it guides them toward becoming a lead.
Keep your answers simple, clear, and practical. These are not long-form explanations. They are short inputs that shape how the assistant communicates. Focus on what you would naturally say to a customer and what information you would normally ask when qualifying a new enquiry.
When writing example questions, only include real questions your customers actually ask. These will be shown to users when they first open the chat, so they should feel natural and relevant to your business.
When defining your context questions, think about what information you need before following up with a lead. These questions should help you understand the customer, their situation, and what they are looking for without overcomplicating the process.
The goal of this section is to make the assistant feel natural, helpful, and aligned with how your business already communicates.
INSTRUCTIONS FOR SECTION #2
This section is used to train the systems AI to understand your business in detail. The information you provide here becomes the knowledge base the system uses to answer customer questions, explain your services, and represent your business accurately.
To get the best results, each answer should be detailed and specific, using at least two to four full sentences. Avoid short or vague responses, as they do not give the system enough context to work with.
Write your answers as if you are explaining your business to someone who knows nothing about it. Clearly describe what you do, how your services work, how customers interact with you, and what they can expect at each stage. Focus on being clear and factual rather than promotional.
For each section, you will also be asked to provide common questions and answers. These should be real questions your customers actually ask, along with clear, honest answers. Do not copy the examples provided. They are only there to show the level of detail required.
The quality of this section has the biggest impact on how well the system performs. The more accurate and detailed your answers are, the more useful and trustworthy your AI assistant will be.
INSTRUCTIONS FOR SECTION #3
Walk through what happens when a customer works with you from start to finish.
INSTRUCTIONS FOR SECTION #4
Provide all the general information a customer would want to know before contacting or working with you. This includes where you operate, when you're available, how to contact you, and any other important business details including licensing, money back guarantees, etc. But do not include short-term promotional deals or offers that will eventually expire.
INSTRUCTIONS FOR SECTION #5
Describe what your business is especially good at. Focus on real strengths, specific popular services, or things customers consistently value and mention in reviews. Do not list generic marketing claims — instead talk about what you actually do differently or better, and the parts of the job you take the most pride in.
INSTRUCTIONS FOR SECTION #6
Give a clear, realistic overview of your pricing so customers understand what kind of cost range to expect before speaking to you. Do NOT give exact quotes, instead provide rough starting prices and typical ranges based on real jobs you’ve done. Show how pricing changes depending on job-size, complexity, or time required. Think of this as setting expectations, not locking in numbers, the goal is that a customer can read this and think “okay, I roughly know what this might cost” instead of having no idea at all.
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