Working Websites
Privacy Policy
Effective Date: 1st January 2024
Working Websites ("we," "our," or "us") operates workingwebsites.net.au (the "Site"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Purpose of This Privacy Policy
This Privacy Policy explains:
- What personal data we collect
- How we use your data
- Who has access to your data
- How we store and protect your data
- Your rights regarding your data
- Our cookie policy
- How you can make a complaint
This policy applies in addition to our Terms and Conditions.
2. Consent
By using our Site, you agree to:
- The terms outlined in this Privacy Policy.
- The collection, use, and retention of your personal data as described below.
3. What Personal Data We Collect
We may collect and store the following types of personal data:
- Identity Information: Name, business name (if applicable)
- Contact Information: Email address, phone number
- Technical Data: IP address, browser type, device information, and browsing behavior
- Usage Data: Pages visited, time spent on the site, interactions with features
- Cookies & Tracking Data: As outlined in our Cookie Policy
We do not collect sensitive personal information (such as health or financial data).
4. How We Use Your Personal Data
We collect and use your data to:
- Operate and improve our website
- Respond to inquiries and provide customer support
- Analyse website performance and user interactions
- Comply with legal and regulatory requirements
We do not sell your personal data to third parties.
5. Who Has Access to Your Personal Data
Your data is only accessible to:
- Employees who require access for business operations
- Third-party service providers (e.g., Google Analytics) for analytics purposes
We ensure third parties handle your data in compliance with Australian privacy laws.
6. Data Disclosure to Third Parties
We do not share your personal data except:
- When required by law or regulatory authorities
- If necessary for legal proceedings
- To enforce our legal rights
- If we sell or transfer our business to a new owner
If you follow external links from our Site, please review their privacy policies, as we do not control third-party practices.
7. How Long We Store Your Data
We store your data only as long as necessary for the purposes outlined in this policy. Generally, data is retained for up to 12 months unless required for legal or security reasons.
When no longer needed, we securely delete or anonymise your data.
8. How We Protect Your Personal Data
We implement reasonable security measures to protect your data, including:
- SSL encryption for data transmission
- Access control to restrict data to authorized personnel
- Regular security audits to monitor vulnerabilities
While we take precautions, no online transmission is completely secure. Please contact us if you suspect unauthorised access to your data.
9. Your Rights Under Australian Privacy Law
Under the Australian Privacy Act, you have the right to:
- Access your personal data we hold
- Request corrections to inaccurate or incomplete data
- Request deletion of your data, subject to legal obligations
- Withdraw consent for data collection (e.g., opt-out of cookies)
- Make a privacy complaint if you believe your data has been mishandled
To exercise your rights, contact us using the details below.
10. How to Access, Modify, or Delete Your Data
You can request access to or changes to your personal data by contacting us:
- Email: Submit a Contact Form from the contact page of our website
- Phone: 07 4613 1600 9am to 5pm Monday to Friday (excluding public holidays)
We will respond to your request within 30 days in accordance with privacy laws.
11. How to Make a Privacy Complaint
If you have concerns about how we handle your personal data, you can:
- Contact us directly to resolve the issue.
- If unsatisfied, lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: https://www.oaic.gov.au
- Email: enquiries@oaic.gov.au
- Phone: 1300 363 992
We take complaints seriously and aim to resolve them promptly.
12. Cookie Policy
We use cookies to enhance your experience on our Site.
What Are Cookies?
Cookies are small data files stored on your device that help us understand user behavior and improve our services.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality.
- Functional Cookies: Save user preferences for a better experience.
- Analytical Cookies: Help us track website performance (via Google Analytics).
- Third-Party Cookies: Set by external services (e.g., Google Analytics).
Managing Cookies
You can disable cookies in your browser settings. However, this may impact site functionality.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will:
- Update the "Effective Date" at the top.
- Notify users via email if major changes occur.
We recommend checking this policy regularly for updates.
14. Contact Us
For any questions or concerns about this Privacy Policy:
- Fill out our Contact Form
- Phone: 07 4613 1600
Designed by Working Websites - Powered by WebWave
Monday to Friday
9:00am - 5:00pm
Studio: 07 4613 1600
Mobile: 0405 329 852
25 Alford St
Mount Lofty Qld 4350
